{"id":3482,"date":"2026-03-07T11:57:33","date_gmt":"2026-03-07T11:57:33","guid":{"rendered":"https:\/\/vortoyz-dev-work.buildandgain.in\/?page_id=3482"},"modified":"2026-03-07T11:59:11","modified_gmt":"2026-03-07T11:59:11","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3482\" class=\"elementor elementor-3482\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-8e36555 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"8e36555\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f999841 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"f999841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Shipping Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>MADE IN INDIA. MADE FOR INDIA.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a7167c7 e-flex e-con-boxed e-con e-parent\" data-id=\"a7167c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bf3e84 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3bf3e84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"5\">At <b data-path-to-node=\"5\" data-index-in-node=\"3\">VORTOYZ<\/b>, we take immense pride in the craftsmanship of our military-inspired miniature collectibles. Because each piece is meticulously 3D printed, hand-assembled, and artistically painted, our shipping process reflects the care required to deliver a premium, undamaged product to your doorstep.<\/p><h3 data-path-to-node=\"6\">1. Order Processing &amp; Crafting Time<\/h3><p data-path-to-node=\"7\">Unlike mass-produced items, VORTOYZ collectibles are crafted with collector-grade realism.<\/p><ul data-path-to-node=\"8\"><li><p data-path-to-node=\"8,0,0\"><b data-path-to-node=\"8,0,0\" data-index-in-node=\"0\">Standard Orders:<\/b> Please allow <b data-path-to-node=\"8,0,0\" data-index-in-node=\"30\">5 to 7 business days<\/b> for your order to be processed, hand-finished, quality-checked, and packed for dispatch.<\/p><\/li><li><p data-path-to-node=\"8,1,0\"><b data-path-to-node=\"8,1,0\" data-index-in-node=\"0\">Pre-Orders &amp; Custom Dioramas:<\/b> Processing times for customized war-scene dioramas or pre-order batch drops will be explicitly stated on the respective product pages.<\/p><\/li><li><p data-path-to-node=\"8,2,0\">Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email or telephone if a significant delay is expected.<\/p><\/li><\/ul><h3 data-path-to-node=\"9\">2. Shipping Rates &amp; Delivery Estimates<\/h3><p data-path-to-node=\"10\">We proudly ship across India using trusted logistics partners (such as BlueDart, Delhivery, or standard premium couriers) to ensure safe transit.<\/p><ul data-path-to-node=\"11\"><li><p data-path-to-node=\"11,0,0\"><b data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Standard Shipping:<\/b> Estimated delivery within <b data-path-to-node=\"11,0,0\" data-index-in-node=\"45\">3 to 7 business days<\/b> after dispatch, depending on your location.<\/p><\/li><li><p data-path-to-node=\"11,1,0\"><b data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Shipping Charges:<\/b> Shipping charges for your order will be calculated and displayed at checkout. (We recommend offering Free Shipping on orders above a certain value, e.g., \u20b92,000, to encourage bulk regimental purchases).<\/p><\/li><\/ul><p data-path-to-node=\"12\"><i data-path-to-node=\"12\" data-index-in-node=\"0\">Note: Delivery delays can occasionally occur due to unforeseen circumstances or remote locations. VORTOYZ is not liable for delays caused by the courier service.<\/i><\/p><h3 data-path-to-node=\"13\">3. Tracking Your Deployment<\/h3><p data-path-to-node=\"14\">Once your order has been dispatched from our Madurai headquarters, you will receive a Shipment Confirmation email and SMS containing your tracking number(s). The tracking number will be active within 24 hours.<\/p><h3 data-path-to-node=\"15\">4. Secure Packaging<\/h3><p data-path-to-node=\"16\">Our miniatures feature intricate details (such as the antennas on the BSF Camel Cavalry or the weapons on the 10 PARA SF Scorpion). We use specialized, shock-absorbent packaging and protective materials to ensure your collectible arrives in pristine, display-ready condition.<\/p><h3 data-path-to-node=\"17\">5. Damages in Transit<\/h3><p data-path-to-node=\"18\">We take every precaution to secure your items. However, if your VORTOYZ collectible arrives damaged during transit:<\/p><ol start=\"1\" data-path-to-node=\"19\"><li><p data-path-to-node=\"19,0,0\"><b data-path-to-node=\"19,0,0\" data-index-in-node=\"0\">Mandatory Unboxing Video:<\/b> Please record a clear, continuous unboxing video from the moment you open the sealed package. This is required for us to process any damage claims with our courier partners.<\/p><\/li><li><p data-path-to-node=\"19,1,0\"><b data-path-to-node=\"19,1,0\" data-index-in-node=\"0\">Report Immediately:<\/b> Contact us at <b data-path-to-node=\"19,1,0\" data-index-in-node=\"34\">vortoyz@gmail.com<\/b> within <b data-path-to-node=\"19,1,0\" data-index-in-node=\"59\">48 hours<\/b> of delivery with your order number, the unboxing video, and photos of the damaged item and packaging.<\/p><\/li><li><p data-path-to-node=\"19,2,0\">We will review the evidence and arrange for a replacement or repair strategy as per our Return Policy.<\/p><\/li><\/ol><h3 data-path-to-node=\"20\">6. International Shipping<\/h3><p data-path-to-node=\"21\">Currently, VORTOYZ focuses on fulfilling orders within India to honor our &#8220;Made in India, Made for India&#8221; mission. For international shipping inquiries, please contact our support team directly.<\/p><h3 data-path-to-node=\"22\">7. Contact HQ<\/h3><p data-path-to-node=\"23\">If you have any questions regarding the shipping of your order, please reach out to our dispatch team:<\/p><ul data-path-to-node=\"24\"><li><p data-path-to-node=\"24,0,0\"><b data-path-to-node=\"24,0,0\" data-index-in-node=\"0\">Email:<\/b> vortoyz@gmail.com<\/p><\/li><li><p data-path-to-node=\"24,1,0\"><b data-path-to-node=\"24,1,0\" data-index-in-node=\"0\">Direct Line:<\/b> +91 93453 51510<\/p><\/li><li><p data-path-to-node=\"24,2,0\"><b data-path-to-node=\"24,2,0\" data-index-in-node=\"0\">Headquarters:<\/b>\u00a0 NO:6, MEENAKSHI ILLAM, P &amp; T Nagar, 3rd Cross Street, MADURAI, TAMIL NADU 625014, INDIA<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy MADE IN INDIA. MADE FOR INDIA. At VORTOYZ, we take immense pride in the craftsmanship of our military-inspired<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3482","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/wp-json\/wp\/v2\/pages\/3482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/wp-json\/wp\/v2\/comments?post=3482"}],"version-history":[{"count":4,"href":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/wp-json\/wp\/v2\/pages\/3482\/revisions"}],"predecessor-version":[{"id":3486,"href":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/wp-json\/wp\/v2\/pages\/3482\/revisions\/3486"}],"wp:attachment":[{"href":"https:\/\/vortoyz-dev-work.buildandgain.in\/index.php\/wp-json\/wp\/v2\/media?parent=3482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}